How much is shipping?

It depends on your location, but most of the time it is 5$

When will my order ship?

Most orders ship within 3-5 business days of being placed.  We are a small shop – but work hard to get your order out as quickly as we can, and will let you know if there is going to be a delay.  You will receive an email with tracking information as soon as your order has shipped.

What if there is an issue with my order?

If you have any problems placing or receiving your order, please contact us – we’re happy to help!

Please note : we cannot be responsible for orders shipped to an incorrect address that we were provided, so please double check your shipping address before you place your order.

What if I need to return my store order?

We want you to be happy with your purchase!  Store purchases of new, unused items can be returned for exchange or store credit within 14 days of purchase.

Please note that we are unable to return or exchange any food, grooming items or beds.

Can I return or exchange a sale item?

All sale purchases are final sale, and cannot be returned or exchanged..